Customer Issue: A vandalism incident badly damaged one of the Sheriwitz’s garage door panels.
Our Solution: Ordering a new Clopay Classic Series imitation wood garage door panel took a couple days of waiting time, but once it arrived our mission was simple. Raising the garage door off its tracks let us unscrew the damaged panel, slide it out, and swap in the replacement.
Customer Issue: Mr. Doron wanted to get a better garage door opener with more smart functionality anyway.
Our Solution: The customer specifically requested a LiftMaster 8500W wall-mounted opener with a matching smart remote. Our team first took down his old housing and trolley track, and then attached the new wall-mounted unit beside his torsion spring, connected it, and programmed the unit and its remote.
Customer Issue: Misaligned sensors.
Our Solution: We checked the safety sensors and found that they had gotten out of alignment, so we proceeded to reposition them and then tested the door to make sure that it could close, and that it reversed when something got in its way.
Customer Issue: Worn torsion spring.
Our Solution: We carefully released the tension of the old spring and removed it from its shaft. We then installed a new unit in its place, lubricated it, and tested the door a couple of times to make sure the tension was well adjusted.
Garage Door Off Track
Customer Issue: Bent track made the door rollers slide out.
Our Solution: We repaired the misshapen section of the track which caused the malfunction and then reinserted the rollers, but not before inspecting their condition and lubricating them thoroughly. We then made sure the door could move safely again.